Welcome to Deedazayb. By accessing or using our website at deedazayb.com and/or making a purchase, you agree to be bound by these Terms and Conditions. Please read them carefully before proceeding. If you do not agree to these terms, please refrain from using our services.

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Customer", "User", "you") and Deedazayb ("Company", "we", "us", "our"). By placing an order or using our website, you confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or legal guardian, and that you accept these Terms in full.

We reserve the right to update these Terms at any time. Continued use of the website after changes constitutes acceptance of the updated Terms.

2. Use of Website

You may use our website for lawful purposes only. You agree not to:

  • Use the website in any way that violates applicable local or international laws or regulations
  • Attempt to gain unauthorized access to any portion of the website or its related systems
  • Scrape, crawl, or use automated means to collect data from the website without our prior written consent
  • Transmit any malicious code, viruses, or harmful data
  • Impersonate any person or entity, or falsely represent your affiliation with any person or entity
  • Post false, misleading, or fraudulent reviews or content

We reserve the right to terminate or restrict access to users who violate these terms.

3. Products & Pricing

All product descriptions, images, and prices on deedazayb.com are provided for informational purposes. We make every effort to ensure accuracy, but cannot guarantee that all descriptions, images, or prices are completely error-free at all times.

  • Prices are displayed in Pakistani Rupees (PKR) unless otherwise stated
  • Prices are subject to change without prior notice
  • We reserve the right to cancel any order placed at an incorrect price due to a typographical error
  • Product colors may slightly vary from on-screen representations due to monitor calibration differences
  • Stock availability is shown in real time but may be subject to delays in update

4. Orders & Payment

Order Confirmation: Placing an order on our website constitutes an offer to purchase. Your order is accepted when you receive an order confirmation email from us.

Payment: We accept Cash on Delivery (COD), bank transfer, JazzCash, Easypaisa, and major credit/debit cards. All online payments are processed through secure payment gateways.

COD Orders: COD orders require a confirmation call before dispatch. Refusing a COD delivery without prior notice may result in the customer being blocked from placing future COD orders.

Order Cancellation: Orders may be cancelled within 2 hours of placement if not yet dispatched. After dispatch, the order cannot be cancelled and must follow the return process.

Fraudulent Transactions: Any order suspected to be fraudulent may be cancelled without notice. We reserve the right to report fraud to law enforcement authorities.

5. Shipping & Delivery

Shipping terms are governed by our Shipping Policy, which is incorporated into these Terms by reference. Key points:

  • Delivery timelines are estimates and not guaranteed
  • Deedazayb is not liable for delays caused by couriers, natural disasters, or circumstances beyond our control
  • Risk of loss passes to the customer upon handover to the courier
  • Customers are responsible for providing accurate delivery addresses

6. Returns & Refunds

Our Returns & Exchange Policy governs all returns and refunds and is incorporated into these Terms by reference. We reserve the right to refuse returns that do not comply with our stated conditions.

7. Intellectual Property

All content on deedazayb.com — including text, graphics, logos, product images, button icons, audio clips, digital downloads, and software — is the property of Deedazayb or its content suppliers and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from this website without our express written permission. You may share links to our website for personal, non-commercial purposes.

8. User Accounts

When you create an account with us, you are responsible for:

  • Maintaining the security of your account and OTP codes
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use
  • Providing accurate, current, and complete information

We reserve the right to terminate accounts that violate these Terms or engage in fraudulent activity.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Deedazayb shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or other intangible losses, resulting from:

  • Your access to or use of (or inability to access or use) the website
  • Any conduct or content of any third party on the website
  • Unauthorized access to or alteration of your transmissions or data
  • Courier delays, loss, or damage during transit

Our total liability to you for any claim arising from these Terms shall not exceed the amount you paid for the specific product or service giving rise to the claim.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Islamic Republic of Pakistan. Any disputes arising out of or relating to these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Lahore, Punjab, Pakistan.

11. Contact Us

For questions regarding these Terms and Conditions: