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Shipping Policy
Last updated: March 2026
Free Shipping
On all orders over Rs. 8,500 within Pakistan
Standard Delivery
3–5 working days across Pakistan
Express Delivery
1–2 working days in major cities
International
Delivered to 20+ countries in 7–14 days
1. Domestic Shipping (Pakistan)
Standard Shipping
Standard shipping is available across Pakistan via our courier partners (TCS, Leopards, M&P). Delivery takes 3–5 working days from the date of dispatch. Orders are typically dispatched within 1–2 working days of payment confirmation.
| Order Value | Standard Delivery | Express Delivery |
|---|---|---|
| Under Rs. 8,500 | Rs. 500 | Rs. 450 |
| Rs. 8,500 and above | FREE | Rs. 450 |
Express Delivery
Express delivery (1–2 working days) is available for orders shipped to Lahore, Karachi, Islamabad, Rawalpindi, and Faisalabad. Select "Express Delivery" at checkout. Please note express delivery is not available for COD orders.
Cash on Delivery (COD)
COD is available on all domestic orders. COD orders require a confirmation call before dispatch. If you are unreachable for 2 attempts, your order may be cancelled. COD orders are dispatched within 2–3 working days.
2. International Shipping
We ship worldwide via DHL Express and FedEx. Delivery timelines and charges vary by destination:
| Region | Estimated Delivery | Starting From |
|---|---|---|
| UAE, Saudi Arabia, Qatar, Bahrain | 4–7 working days | Rs. 2,500 |
| United Kingdom, Europe | 7–12 working days | Rs. 4,000 |
| USA, Canada, Australia | 8–14 working days | Rs. 4,500 |
| Rest of World | 10–18 working days | Rs. 5,000 |
Note: International customers are responsible for any customs duties, import taxes, or fees levied by their country's customs authority. Deedazayb is not responsible for delays caused by customs clearance processes.
3. Order Processing Time
Orders placed before 2:00 PM PKT (Monday–Saturday) are typically processed the same day. Orders placed after 2:00 PM or on Sundays/public holidays will be processed on the next working day.
For customized or bespoke orders, please allow 3–5 weeks for production before dispatch. You will be notified via email/WhatsApp when your custom order is ready to ship.
4. Order Tracking
Once your order is dispatched, you will receive an SMS and email with your tracking number and courier details. You can track your shipment directly on the courier's website:
You can also view your order status from your My Orders page.
5. Failed Delivery & Returns to Sender
If a delivery attempt fails due to an incorrect address or the customer being unavailable, the courier will attempt delivery up to 2 more times. If delivery is unsuccessful after 3 attempts, the package will be returned to our warehouse.
A re-shipping fee will be charged for re-dispatching a returned-to-sender package. Please ensure your address details are accurate at checkout.
6. Contact Us
For shipping queries, please contact us:
- WhatsApp: 0301 1160777
- Email: info@deedazayb.pk
- Phone: 0301 1160777 (Mon–Sat, 10am–6pm PKT)