Privacy Policy

Last updated: March 2026

At Deedazayb ("we", "our", or "us"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website deedazayb.com or make a purchase from us. Please read this policy carefully. By using our services, you agree to the terms described below.

1. Information We Collect

Information You Provide Directly

  • Account information: Name, email address, phone number when you register or place an order.
  • Shipping address: Street address, apartment, city, province, and postal code for order delivery.
  • Order information: Products purchased, order amounts, and payment details (we do not store full card numbers — only masked references).
  • Communications: Messages, queries, or feedback you send us via email, WhatsApp, or our website.

Information Collected Automatically

  • Device & browser data: IP address, browser type, operating system, and referring URLs.
  • Usage data: Pages viewed, products browsed, time spent on the site, and click patterns (via cookies).
  • Location data: General geographic location based on IP address (country/city level only).

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders, including sending order confirmations, dispatch notifications, and delivery updates
  • Manage your customer account and preferences
  • Respond to your customer service inquiries
  • Send you promotional emails and SMS (only with your consent — you may unsubscribe at any time)
  • Improve our website, products, and services through analytics
  • Detect and prevent fraud and unauthorized access
  • Comply with legal obligations

We do not use your data to make fully automated decisions that significantly affect you without human review.

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following limited circumstances:

  • Courier partners (TCS, Leopards, M&P, DHL, FedEx) — to fulfill your delivery
  • Payment processors — to process your payment securely
  • Analytics providers (Google Analytics) — in anonymized, aggregated form only
  • Legal authorities — when required by Pakistani law or valid court order
  • Business transfers — in the event of a merger, acquisition, or sale of assets (you will be notified in advance)

4. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies we use include:

  • Essential cookies: Required for the website to function (shopping cart, session management)
  • Analytics cookies: Google Analytics to understand site traffic and user behavior (anonymized)
  • Marketing cookies: Facebook Pixel and Google Ads (only if you have given consent)

You can manage cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • SSL/TLS encryption for all data in transit
  • Encrypted storage for sensitive data
  • Access controls limiting staff access to customer data on a need-to-know basis
  • Regular security audits and vulnerability assessments

While we take all reasonable precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but will notify you promptly of any data breach that affects your information.

6. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request corrections to inaccurate or incomplete data
  • Deletion: Request deletion of your account and personal data (subject to legal retention requirements)
  • Opt-out: Unsubscribe from marketing communications at any time via the link in any email
  • Data portability: Request your data in a portable, machine-readable format

To exercise any of these rights, please email us at info@deedazayb.pk.

7. Third-Party Links

Our website may contain links to third-party websites (social media, courier tracking, payment gateways). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us immediately and we will take steps to delete that information.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you via email or a prominent notice on our website. The "Last updated" date at the top of this page indicates the most recent revision.

10. Contact Us

For privacy-related questions or requests, please contact us: